Frequently Asked Questions

How do I make a profile / My profile cannot be found?

Your profile is automatically created when you play a causal or league game. Mode of the day and practice games are not included.

Why isn't my profile updating? / Why aren't my matches showing up?

Make sure you have not hidden your profile from the profile page ingame.

Which matches are included in the god rankings/stats?

We include stats from all players, including those which have hidden their profile.

How do you calculate Elo?

Matchmaking Rating (MMR) is not the same as Elo.
There is no official MMR ratings given by HiRez Studios to display the MMR that is used for matchmaking. You can read the official document about matchmaking here: http://www.smitegame.com/matchmaking-faq/

We use a proprietary Elo based formula to calculate your Elo based on player performance, win history and other variables. The forumla was created after extensive studies (You can find one of the published articles here: http://smite.guru/news/a/31) of the official matchmaking system when the official MMR was still visible and the current system.

This is a living formula that is constantly updated and tweaked to better display a player's ranking.

My Elo only increased by (insert small amount here) when I won, what's going on?

There are several variables that we use to calculate your Elo after a match. One of the most common reasons for seeing a low Elo gain is due to a very high win chance.

Will my Elo get greatly affected if I duo with someone whose Elo is much higher/lower than mine?

No, our system accounts for this.

Will my Elo get affected by someone hiding their profile?

No, we estimate the Elo of the hidden profile user using several variables for the match calculations.

How can I get a ingame player icon?

We usually give our icons away on our twitter page, toss us a follow @Smite_Guru or check our giveaway page here.

How can I remove my stats? I don't want them here anymore.

You are currently unable to remove your stats from the website. You can hide your profile using the in-game option. We will have a option in the future that will allow you to opt-out or remove your profile.